Mr. Q bought a solid wood floor for the consumer and the floor paint blew less than 30 days after the pavement. Mr. Q thinks that it is a quality problem that requires a return. Merchants can repair but cannot return it. Mr. Q did not approve, so he complained to the market after-sales service center.
According to Mr. Q, after the floor paving, he traveled with his new wife and came back more than 20 days after the floor paint burst. Therefore, it was found that there was a problem with the floor quality. After further investigation, it was found that the main reason for causing the floor paint to explode was that the gap left when installing the floor paint was too small. In addition, when the weather was hot and humid and the air humidity exceeded 60%, Mr. Q’s home had no air circulation, making the solid wood flooring absorb moisture and expand. , And then the top touch destroyed the paint. After the analysis, it was determined that the floor could be repaired, the merchant should give repairs to the defective floor, and the floor that had been lacquered and affected was replaced, and Mr. Q was given a one-time compensation to the consumer.
Floor installation experience talk paint
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