“When I renovated, I chose a laminate flooring with a better brand and higher selling price. However, only two months or more had passed since the renovation was completed. The floor of the house began to buzz. Is this the quality of the floor itself?†July On the 21st, reader Lee called the reporter.
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According to a survey by the China Wood Flooring Industry Association, 40% of complaints caused by wood floor complaints are caused by construction levels, 30% are inferior accessories, 10% are due to improper maintenance, and only 20% are wood floors themselves. Quality issues.
Industry experts believe that this phenomenon is mainly caused by the seller's "remarketing, light laying". Vendors usually “eat†the difference between channels at all levels of wood flooring, and no brand or dealer is thinking of benefiting from the process of laying wood floors.
Sun Dongming, executive deputy secretary-general of a provincial decoration association, said that the qualities of those guerrillas who decorate the streets vary greatly. Therefore, the branded floor distributors have their own dedicated floor covering personnel. Once a problem arises, they can find someone to solve it. In this way, the purchase floor and the store floor are linked together, and the responsibility is unified. If problems arise, you can avoid pushing each other.
Recently, the relevant authorities issued a consumer warning on strengthening the consumption of floorboards to remind consumers to pay attention to “3F†when purchasing reinforced laminate flooring, namely Flooring (product), Fixing (installation), and Fittings (accessory). The Consumers Association spokesman particularly emphasized the "3F" integration: "A good floor must be a '3F' one, and one of them is indispensable. The brand company should be responsible for the installation and after-sales service."
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