Most people think that this is a "troublesome project" when they mention renovation. In recent years, the real estate industry has developed rapidly, and home improvement companies have sprung up, but the phenomenon of smuggling when decorating houses has occurred. Remind the public to prevent the home decoration from being slaughtered. You should understand the market beforehand, choose a reputable decoration company, avoid signing a contract with the overlord clause, and choose third-party supervision.
The following are seven issues related to home improvement complaints.
Home decoration is one of the emerging consumer areas in recent years. According to the statistics of the Consumer Council, complaints in this area have shown a sharp upward trend in recent years. Consumers mainly reflect design fees, contracts, quotations, quality, materials, engineering quantities, warranty, etc. The seven aspects of the problem involve the unclear design fee, the tricky clause of the contract, the low price of the offer, the reduction of the workmanship, the false accumulating, the inferior filling, and the fact that the project does not replenish the contract.
The following are the six scams in the home improvement industry.
The first is to falsely report the project price. The decoration enterprises use the consumers' ignorance about the relevant situation, the engineering funds adopt low-reporting, high-receipt, and report, and deceive consumers' transactions at low prices. The "cost" of low prices is often reflected in material brand and quality, construction technology, measurement, engineering. Differences in quantity, labor, etc.
The second contract clause is confusing. The breach of contract, material brand, process requirements, measurement standards, etc. in the contract terms are vague or not agreed.
The third is to add or change the project but not agree. During the construction process, due to engineering or consumer requirements, it is necessary to increase the project or change the amount of work, or the process is not agreed, do not pay a good price, and negotiate the price afterwards.
The fourth is to threaten to stop work. Before signing the contract, conceal some necessary engineering quantities or requirements, and threaten to stop the work during the construction, forcing the owner to increase the amount and add the construction cost.
The fifth is to induce the purchase of special materials. Inducing consumers to purchase and build a brand of building materials that have an interest in the decoration enterprise. The materials are shoddy and inferior. Sixth is to use the overlord clause to kill customers. In the terms of the contract, the provisions on deprivation and weakening of consumer rights are established by themselves. For example, the contract does not stipulate the design fee standard. If the consumer does not sign the contract after the decision is made, the contract is suspended midway, the decoration enterprise asks for the high design fee.
Consumption reminder
Don't just decorate the "guerrillas"
How do consumers prevent slaughter in the process of home decoration? Deng Guoping suggested: First, understand the decoration industry market beforehand. Before deducting the deposit and signing the contract with the decoration company, understand the links, processes and details of the decoration, and master the market information such as material brand and price, labor, measurement, technology, and industry. The second is to choose a reputable decoration company, do not just decorate the "guerrillas." The third is to sign the contract carefully and avoid signing a contract with the overlord clause. It is necessary to write the project deadline, payment method, liability for breach of contract, as well as material brand, price process, measurement, warranty, special requirements and other items into the contract. If there are any items in the project that have been changed or added, a supplementary agreement must be signed. The fourth is to select third-party supervision and hire a professional enterprise with supervision qualification to comprehensively supervise the project.
Lawyer
Indoor decoration minimum warranty for two years
In the laws and regulations, how to stipulate the warranty responsibility for the renovation project? Deng Yunlong, a lawyer of Guangdong Shangkuan Law Firm, analyzed the minimum warranty period for residential interior decoration projects under normal use conditions according to the Regulations on Residential Interior Decoration Management. For two years, the minimum warranty period for the bathroom project with waterproof requirements is five years, and the warranty period is calculated from the date of completion acceptance. Although some decoration companies do "articles" on contracts, this does not weaken the rights of consumers. Consumers can fight for rights when defending their rights.
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